Privacy Policy for TeamBook.ca

Last updated: February 4, 2026

TeamBook (“we”, “us”, “our”) operates TeamBook.ca. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly, including:

  • Name and email address
  • Team, organization, and league details
  • Player and guardian information
  • Payment and billing information (processed by third-party providers)

We also collect limited technical data such as IP address, browser type, and usage data to improve the service.

How We Use Information

We use your information to:

  • Provide and operate TeamBook
  • Manage programs, registrations, schedules, and payments
  • Communicate with users about their account or the service
  • Improve features, reliability, and security
  • Meet legal and accounting requirements

We do not sell your personal information.

Payments

Payments are processed by third-party providers (e.g., Stripe). We do not store full credit card numbers on our servers.

Data Sharing

We only share data:

  • With service providers needed to operate TeamBook
  • When required by law
  • With your consent

Data Storage and Security

We use reasonable technical and organizational safeguards to protect your data. No system is 100% secure, but we aim to protect your information appropriately.

Children's Information

TeamBook is used by adults to manage youth sports. Personal information about minors is entered and controlled by coaches or organizations. We do not knowingly collect information directly from children.

Data Retention

We retain information as long as your account is active or as required for legal, operational, or accounting purposes.

Your Rights

You may request to:

  • Access or correct your information
  • Delete your account and associated data (subject to legal requirements)

Requests can be sent to the contact email below.

Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a new effective date.

Contact

If you have questions about this policy or your data:

Email: support@teambook.ca